Incident History

Back to status page

  1. Mar 14, 2026

    1. ONARKEN Entra ID Sync

      We have now re‑enabled Entra ID user synchronisation. Services remain stable, and we continue to monitor system performance closely.

  2. Mar 12, 2026

    1. ONARKEN Entra ID Sync

      System performance is back where it should be and services are stable. As a precaution, we will be temporarily disabling the Entra ID user synchronisation tonight while we continue investigating the root cause. This step will help maintain platform stability during our analysis.

    2. Update

      Services are now stabilising, and most functionality has returned to normal. We are continuing to investigate the underlying cause to prevent further disruption. Thank you for your patience.

    3. ONARKEN London has recovered.

    4. ONARKEN London appears to be down.

    5. ONARKEN London has recovered.

    6. ONARKEN London appears to be down.

    7. Update

      Our team is continuing to investigate the intermittent issue. We are actively working through potential causes and will share more details as soon as they become available. Thank you for your patience while we work to restore full stability.

    8. ONARKEN London has recovered.

    9. ONARKEN London appears to be down.

    10. ONARKEN London has recovered.

    11. ONARKEN London appears to be down.

    12. ONARKEN London has recovered.

    13. ONARKEN London appears to be down.

    14. ONARKEN London has recovered.

    15. ONARKEN London appears to be down.

    16. ONARKEN London has recovered.

    17. ONARKEN London appears to be down.

    18. We’re Looking Into an Intermittent Issue

      Some customers may be seeing intermittent problems when using our app. We’re aware of the issue and our team is already on it. We’ll keep this page updated as we make progress.

    19. ONARKEN London has recovered.

    20. ONARKEN London appears to be down.